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Customer Success Consultant

Company: VirtualVocations
Location: Salt Lake City
Posted on: November 6, 2024

Job Description:

A company is looking for a Customer Success Consultant to ensure customers derive value from their software investment and identify growth opportunities.



Key Responsibilities

Drive activities that enhance brand awareness, product presence, and user adoption
Provide exceptional support and training to ensure customer satisfaction and value realization
Identify new business opportunities within existing accounts for revenue growth


Required Qualifications

Bachelor's degree in Business, Information Technology, or a related field, or equivalent experience
Minimum 3 years of experience in Customer Success or Account Management roles
Proven track record of meeting retention goals and customer satisfaction metrics
Experience with BI, CRM, or ERP software products
Familiarity with financial planning, accounting, or financial modeling

Keywords: VirtualVocations, Salt Lake City , Customer Success Consultant, Professions , Salt Lake City, Utah

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